Privacy policy
Privacy Policy – VibeFinds
VibeFinds operates this store and website, including all information, content, features, tools, products, and services to provide you with a personalized shopping experience (the “Services”). VibeFinds operates on Shopify, which enables us to provide these Services.
This Privacy Policy describes how we collect, use, and share your personal data when you visit, use, make a purchase, or otherwise interact with the Services.
If there is any conflict between our Terms and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and sharing of your personal data.
By using the Services, you confirm that you have read this Privacy Policy and agree to the collection, use, and sharing of your personal information as described.
1. Personal Data We Collect
“Personal data” refers to any information that identifies or can identify an individual. It does not include anonymized data.
Depending on your interaction with the Services and applicable laws, we may collect:
Contact Information
- Name
- Postal address
- Billing address
- Shipping address
- Phone number
- Email address
Financial Information
- Credit or debit card details
- Payment account information
- Transaction details
- Payment confirmation
Account Information
- Username
- Password
- Preferences and settings
Transaction Information
- Products viewed, added to cart, or purchased
- Returns, exchanges, or cancellations
- Purchase history
Communications
- Messages, emails, or support inquiries
Device Information
- IP address
- Device type
- Browser type
- Unique identifiers
Usage Data
- Pages visited
- Activity on the site
- Interaction with the Services
2. How We Collect Your Data
We collect personal data from:
Directly from you
- When you create an account
- When you place an order
- When you contact us
Automatically
- Through cookies and similar technologies
- When you browse or interact with the site
Service providers
- Payment processors
- Cloud storage
- Analytics providers
- Website management tools
Third parties and partners
- Advertising platforms
- Logistics providers
3. How We Use Your Personal Data
We may use your data to:
a) Provide and improve Services
- Process payments
- Deliver orders
- Manage accounts
- Handle returns
- Improve user experience
b) Marketing and advertising
- Send promotional messages
- Show personalized ads
- Run campaigns and offers
c) Security and fraud prevention
- Verify accounts
- Detect fraud
- Protect the platform
d) Communication
- Respond to inquiries
- Provide support
- Send updates
e) Legal compliance
- Comply with laws
- Respond to authorities
- Enforce policies
4. Sharing Your Personal Data
We may share your data:
a) With service providers
- Payment processors
- Shipping companies
- Hosting services
- Customer support
- Analytics
b) With advertising partners
To provide relevant ads. These partners have their own privacy policies.
c) With your consent
For example, integrations with social media.
d) With affiliates
For internal business purposes.
e) In business transfers
Such as mergers, acquisitions, or restructuring.
f) For legal reasons
To comply with laws or protect rights.
5. Shopify Relationship
Our store is hosted by Shopify.
Shopify processes certain personal data to:
- Provide hosting
- Enable features
- Process payments
- Detect fraud
Your data may be shared with Shopify and third parties, including those outside your country.
Shopify may act as a data controller for certain processing activities.
You can review Shopify’s Privacy Policy here:
https://privacy.shopify.com
6. Third-Party Links
Our Services may include links to third-party websites.
We are not responsible for their content or privacy practices.
7. Children’s Data
Our Services are not intended for minors.
We do not knowingly collect personal data from children.
8. Data Security and Retention
We use reasonable measures to protect your data, but no system is completely secure.
We retain data based on:
- Operational needs
- Legal requirements
- Dispute resolution
- Account maintenance
9. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Request deletion
- Correct inaccuracies
- Request data portability
- Object to processing
- Restrict processing
- Withdraw consent
You may also unsubscribe from marketing communications at any time.
10. Exercising Your Rights
To exercise your rights, contact us at:
We may need to verify your identity.
11. Complaints
If you have concerns:
- Contact us directly
- Or file a complaint with your local data protection authority
12. International Transfers
Your data may be transferred outside your country.
For transfers from the EU/UK, we use:
- Standard Contractual Clauses
- Equivalent safeguards
13. Changes to This Policy
We may update this Privacy Policy.
Changes will be posted with an updated “Last Updated” date.
14. Contact
For any questions or requests: